Service Center EN2020-03-12T11:55:50+00:00


Pippowheels is the official service center for 3T, Crank Brothers, ENVE, Formula and Palindrom.

For our customers, we go beyond wheels.

If you are a end user click here
To request assistance, you need to open a ticket
If it is your first ticket you will first have to register (click here) and wait for a confirmation email to verify your account.

To actually open your ticket, you’ll be asked for some more mandatory info, like product pictures, detected issue and proof of purchase.

Tickets related to ENVE have to be opened using the button below.
Open a ticket for ENVE


The ticket must be filled in all its parts to request technical assistance.
To request warranty assistance it is essential to attach a receipt or invoice as proof of purchase, in the absence of these, the warranty will expire immediately. After product reception and issue analysis, PIPPOWHEELS Srl staff will contact you to confirm if the repair will be considered under warranty or to provide a quote.

The wheels must be sent to PIPPOWHEELS S.r.l. Via S. Venier, 15 – 36100 Vicenza (VI).
The wheels must be shipped clean and without covers, tape paranipples, brake disc, sprocket set, locks, accessories.

Christmas Holidays
Pippowheels will be closed for Christmas Holidays

from December 23rd, 2022 and will reopen on January 9th, 2023
We wish you a Merry Christmas and a Happy New Year!

Team Pippowheels